Service Delivery Policy

Nature of Services

Dear Worry provides digital services, tools, and experiences accessible electronically through our website (www.dearworry.com). Our offerings include features such as worry submission tools, AI-generated responses, grounding exercises, community features, and self-assessments.

As all services are digital and delivered electronically via internet access, traditional physical shipping methods and costs do not apply. No physical shipping is required for any of our services.

Access and Delivery Timeline

Free Features: Access to currently free features is typically granted immediately upon visiting the relevant sections of the Site.

Account-Based Features: Features requiring user registration are accessible immediately after successful account creation and login.

Paid Services (Subscriptions/Purchases - If Offered): Should we offer paid subscriptions or one-time purchases for premium features or content, access will be delivered electronically. Access is typically granted immediately or within a few minutes upon successful completion and confirmation of payment via our designated payment processor. Users will be able to access these paid services through their registered account on the Site. Any significant delays in access provisioning will be communicated.

Geographic Availability: Our digital services are generally accessible worldwide to users with an internet connection, subject to local laws and regulations.

Delivery Issues & Contact

If you encounter any issues accessing our services, especially after creating an account or making a purchase (if applicable), please contact us promptly for assistance at: [email protected]. We aim to resolve access issues as quickly as possible.

Last updated: May 1, 2025